February 2009 PDE

Please choose the best answer to each question. At the conclusion of this exercise you will receive feedback that you may print for your records.

To begin, please enter your first name, last name and CM Number or C.A.M. number. CMAR certificants, please enter "CMAR" in place of a CM or C.A.M. number.

First name:		Last name:
CM or C.A.M. number:

The LRN 2008 research study reported that 56% of respondents defined their current company as having an ethical culture, an attribute that US employees care deeply about. An ethical culture can be obtained by:

	Implementing strict rules and reinforcement.
	Employing a chief ethics officer.
	Understanding and embracing the company's principles and values by executives, managers, and employees alike.
	All of the above.

To become a more effective learner, one must keep learning new things as well as _________.

	multi-task
	learn to juggle
	exercise daily
	use it or lose it

ICPM’s Online Learning Center, with its wide variety of CM learning resources, contributes to effective learning by:

	enabling learning in multiple ways
	facilitating “pruning”
	putting education online
	encouraging multi-tasking

Valuable correlations supported by LRN’s 2008 research study include which:

	The ethical conduct of a company is a significant factor in the average employee's willingness to work for an employer.
	More than one in three employees has actually left a job because they disagreed with a company's business ethics.
	A company's ability to foster an ethical corporate culture is tied to an increased ability to attract, retain and ensure productivity among employees.
	All of the above.

Which of the following is not suggested in the Kendra Van Wagner article as a way to improve memory?

	structure study time
	avoid cram sessions
	multi-task to develop concentration
	improve focus

An essential ingredient to getting started in leadership is:

	write out a personal mission or life purpose
	learn about leadership through books and other sources
	build character through honesty and integrity
	practice leadership to hone your skills

What reason is cited for the ineffectiveness of ethics officers during the US economic crisis?

	improperly trained
	lacking authority
	left out of decision making/locked out of meetings
	all of the above

The role of managers and supervisors in sustaining a culture of ethics is:

	hands off--allow employees to address ethical challenges in their own way
	hands off--refer employees to HR or the chief ethics officer
	hands on— point employees to the corporate ethics manual
	hands on--set the example

The 2008 Deloitte Ethics & Workplace survey supports which of the following:

	openness by leadership leads to a more productive workplace
	transparency by leadership leads to a more engaging workplace
	open communications by leadership lead to a more ethical workplace
	all of the above

According to ethics research conducted by Ethisphere, there is a marked correlation between companies that have a strong commitment to ethics and transparency and:

	employee retention
	employee motivation
	strong customer satisfaction
	strong financial results

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